Smart Hands On-Site IT Support

Need skilled on-site help for your IT systems? Microtalk’s Smart Hands services provide flexible, reliable field support for your business across Maryland, Washington DC, and Northern Virginia. Whether it’s a one-time task or a long-term project, we’re available by the half-day, full-day, or week to assist your team on location.

We help businesses without local IT staff, as well as companies managing multi-site deployments across the U.S. You can even ship your equipment to us, and we’ll handle everything on arrival—from unboxing to installation.

Tasks We Handle

Install and rack servers or networking hardware
Physical installation of routers, switches, access points, and servers.
Patch cables and connect new drops
Plug in and route cables neatly and securely for new users or devices.
Label and clean up rack environments
Organize cables, apply labels, and document your infrastructure layout.
Replace failed devices
Swap out bad hard drives, access points, desktops, or power supplies.
Perform network tests or take photos
Run pings, verify connectivity, and document equipment for remote teams.
Configure devices under remote direction
Assist your team remotely by providing on-site interaction during rollouts.
Receive and inventory equipment
Accept shipments, unbox, verify contents, and prepare gear for deployment.
Conduct basic site surveys
Take measurements, note power availability, and document current setup.
Data centers

Where We Work

We provide Smart Hands services at:

  • Data centers and colocation facilities
  • On-site server rooms and network closets
  • Office network cabinet areas and wiring zones

Available When You Need Us

We offer flexible scheduling options—half-day, full-day, weekly, or project-based. Whether it’s a last-minute emergency or a planned install, we bring professional support to your location.

Schedule Smart Hands support today and let Microtalk be your boots on the ground across the DMV area.