Managed IT Services for Businesses in the DMV area
Who’s watching over your network? If your systems go down, data is lost, or your team hits a tech roadblock—do you have the support in place to keep business moving?
Microtalk’s Managed IT Services are built for SMBs that need reliable, professional IT without the cost of an in-house team. From retail and healthcare to law offices and growing remote teams, we help your technology stay secure, supported, and scalable.
What’s Included in Our Managed IT Services
Data, Applications & Endpoint Management
Endpoint Maintenance & Security
We manage desktops, laptops, and mobile devices with scheduled updates, user policy enforcement, application controls, web filtering, ransomware protection, and device isolation—all centrally managed.
Server Management
We support Windows and Linux servers with full monitoring, hot/cold storage, domain services, and dedicated application support such as dental servers (e.g. Dentrix) or fax solutions for EHR platforms like eClinicalWorks.
Data Backup & Disaster Recovery
We configure automated local and cloud backups with integrity checks and disaster recovery procedures that help reduce downtime and protect data from cyber threats or outages.
Email Systems & Spam Protection
We manage secure business email platforms (like Gmail and Zoho), apply mail gateway protections, and assist with compliant mass email communication and spam filtering.
Proactive Management
We detect issues before they disrupt operations—minimizing downtime and keeping your staff productive.
Infrastructure Management & Deployment
Infrastructure & Equipment Support
We maintain network switches, access points, Wi-Fi systems, cabling, UPS units, and rack-mounted equipment to keep your network stable and efficient.
Office Cabling & Expansions
We run new data drops, relocate ports, and replace aging cabling to ensure optimal performance and minimize disruptions during office growth or renovation.
Server Room & Rack Optimization
We clean up and reconfigure server rooms and network racks for airflow, labeling, physical security, and ease of maintenance.
Reduced Costs
Gain expert-level support without the overhead of a full-time IT department.
Network Management & Cybersecurity
Network Monitoring & Management
We proactively monitor wired and Wi-Fi networks 24/7 to resolve performance issues before they impact operations.
Firewall Management
We configure and maintain NGFW solutions with advanced access control, asset visibility, traffic shaping, and content filtering to protect your environment.
Internet Redundancy & Load Balancing
We implement multi-ISP setups with automatic failover and traffic optimization—crucial for uninterrupted access to cloud apps and HIPAA accessibility compliance.
Compliance Support
We help you maintain compliance with HIPAA, PCI, and other standards through policy implementation, audit readiness, and security controls.
Vendor Coordination & Documentation
We work with your technology vendors to ensure adherence to your security policies, collect signed BAAs where applicable, and maintain documentation to help lower your cyber insurance costs.
Improved Security
Protect your business with firewall management, endpoint protection, and secure backups.
Ideal for Businesses Like:
Healthcare practices and dental offices
Retail and service-based businesses
Law firms and finance teams with compliance needs
Remote teams needing secure access to files and apps
Offices seeking to reduce IT costs and downtime
Support for Healthcare Providers
We specialize in supporting healthcare clients with secure systems and clear documentation. We help you meet HIPAA and HITECH rules through encrypted systems, staff controls, and business continuity planning.
Yes, We Provide a BAA
We know how serious patient data security is. Unlike general IT providers, we sign a BAA and follow strict HIPAA requirements—protecting your patients, your practice, and your reputation.
Schedule a free consultation and let’s build a reliable, secure IT environment for your business—on-site in the DMV or remotely across the U.S.